AI phone assistant for real estate agents: every call becomes a lead, and not one more viewing gets missed.
Buyers call when they see the listing. Not when you happen to have time.
An AI phone assistant set up for your agency. It picks up while you are in a viewing, asks about the property, budget and timeline, and books the appointment straight into your calendar. In German and in Spanish, within the same call. We don't just build these systems. We use them ourselves every day.
- GDPR COMPLIANT
- EU HOSTING
- GERMAN AND SPANISH
- OUR OWN SYSTEMS RUNNING LIVE
How many viewings does an unanswered call cost you?
Three moments from any agent's week. None of them is an emergency. Each one costs you a deal.
- 11:40You are showing the third floor flat. Your phone buzzes in your pocket. The caller has four more agents from the portal on his list, so he dials the next number.
- 19:30Listings get viewed in the evening, so the inquiry comes in the evening. It gets answered tomorrow. By then the buyer has two confirmed viewings with someone else.
- Saturday, 10:15An owner wants to sell and calls three agencies. Two get back to him on Monday. One picks up. Guess who gets the sole mandate.
What does the assistant do while you are with a client?
- Picks up. Every call, Saturdays included, even when two buyers call at the same time.
- Qualifies. It asks about property, budget, timeline and financing, following your list of questions, not a standard script.
- Books viewings. It sees your free slots and enters the appointment, with a confirmation to the caller.
- Switches language. German and international buyers hear the language they call in: German or Spanish.
- Sums up. In the morning you read who called, what they are looking for and what was agreed.
- Knows its limit. When an owner wants to talk price, it puts you on the line or sets up your callback. With the full history, not from scratch.
How do you know it works?
Don't take our word for it. Listen. The AI phone page plays real conversations you can follow line by line:
Go to the AI phone →A live demo number you can call yourself is in preparation and will be linked here as soon as it goes live. And we run our own systems live. What we set up for you, we use ourselves.
How does the assistant get into your office?
- First call: 15 minutes, free. You describe your agency, we tell you honestly whether this pays off for you.
- Setup: a few days. We collect your answers: what it may confirm, which questions it asks, when it passes a call on.
- Testing: as long as you need. The assistant runs on a number nobody knows yet. You call it until you are happy.
- Live: once you give the go. Your existing number stays. You decide when it answers: always, after hours or when nobody else picks up.
FAQ
Questions real estate agents ask
What is an AI phone assistant for real estate agents?+
A voice that answers the phone for your agency when you can't. It understands requests in normal sentences, answers questions about properties and procedures, qualifies buyers against your criteria and books viewings into your calendar. Unlike a recorded message, it holds a real conversation, and afterwards it writes down what the call was about.
Can the assistant answer questions about my properties?+
Yes, about whatever you give it: location, size, condition, availability, upcoming viewing dates. It answers only from your listings and invents nothing. For anything it doesn't have, it takes down the request with a callback number. You decide which property data it knows and how current it is. How it gets updated is something we settle during setup.
How does it qualify buyers?+
With your list of questions. Typical ones are the property, budget, timeline, financing status and whether a bank has already approved the loan. You decide what gets asked and what a buyer must have answered before getting a viewing. The result reaches you in a structured form, not as a scribbled note.
Can it tell buyers and property owners apart?+
Yes. A buyer calling about a listing gets qualified and gets a viewing. An owner who wants to talk about selling is a matter for you: the assistant takes the key details and arranges your personal callback, or puts you straight on the line if you are reachable. You set that switch yourself.
Does the assistant speak German and Spanish?+
Both, and it switches during the call. For agents with international buyers, the normal case on the coast, it recognises the caller's language and answers in it, no button to press. Other languages are not a default setting. Whether your market needs them is something we clarify in the first call.
Does it book viewings straight into my calendar?+
Yes. It sees your free slots, offers them during the call and enters the appointment, with a confirmation to the caller. You decide which time windows it may offer, how long a viewing takes and how much travel time sits between two. The calendar stays your rule, not its decision.
What happens with inquiries from property portals?+
Calls that come from portal listings are handled like any call: answer, qualify, book. Whether written portal inquiries should also get an automatic reply is a separate building block. That is what the Verselo Workspace, your AI workplace, does. In the first call we work out whether you need one of them or both.
Do I need a new phone number?+
No. The number on your listings, portals and signs stays, because that is where it already is. You only decide when the assistant answers: always, outside office hours, or only when nobody picks up after several rings. For testing you get a separate number before a single real call is affected.
What happens to my callers' data?+
It stays in the EU and belongs to you. Processing and storage run on European servers, governed by a data processing agreement under Art. 28 GDPR. Your calls don't train anyone else's models. Which recordings exist and how long they are kept, we put in writing before the start.
Which agency is this not worth it for?+
One where the phone rarely rings and every conversation is a matter of trust between two people, for example a small business with long standing owners. An answering machine is enough there. It pays off where portals generate inquiries, the same questions keep coming back, and calls get lost because you are out at viewings.
15 minutes, and you know where you stand.
Book a first call: free, no commitment, in German or Spanish. If an answering machine is enough for your agency, we will tell you.
Book a first call →